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Where can I find my reviews?

Category: General

Both guests and hosts can get reviews.  To find your reviews as a host -  log into your account, then go to your space listing edit page and select ‘View in Guest Mode’ (desktop) or ‘Guest view of li...

How to leave a review multi dogs?

Category: Host

This FAQ is for Hosts that need to review multiple dogs from the 1 booking. When you have a booking that involves more than 1 dog you can now review them all at once from the 1 screen.  Start by logg...

How to leave a review for a space?

Category: Guest

This FAQ takes you through where to find the review link so that you can let the host know how well they are doing. Start by logging into your account here Go to my Bookings Find the booking you’d li...

Who can Host a space?

Category: Host

If you have a space, you have the potential to earn money. We hope to have all sorts of spaces, from small lush yards, to acreage properties and everything in between. Any space is useful for a Sniffa...

How does our pricing work?

Category: Guest

The Sniffspace pricing you see on the site is the price per hour for up to 2 dogs from the same family. This is the full amount you will be charged to take your dog to the space. Both dogs must be reg...

How to invite doggy friends during the booking process?

Category: Guest

Although we want to make sure that there are no strange dogs at your booking and therefore only allow 1 doggy booking at a time, you can ask your doggy friends to join your sniffari….Let’s face it, of...

Words You Can’t Use in Sniffspace

Category: General

For the safety and security of our Sniffspace community, certain words and website-related terms are restricted from being used in specific fields and messages. In the first name & last name field...

Your Property Access Code Is in Your Booking Confirmation

Category: Guest

Need the access code for your upcoming visit? You’ll find it in your booking confirmation email sent to you once your booking has been successfully confirmed. Simply open the email and look for ‘Addit...

Looking for a Previous Guest Message? Here’s Where to Find It.

Category: Host

All your previous guest conversations are saved in your Sniffspace account, making it easy to refer to them whenever you need. Log in to your account → Select the ‘Messages’ icon → Choose the guest’s ...

Can I book a Sniffspace if my dog is reactive?

Category: Guest

Absolutely. In fact, Sniffspace was created with reactive, anxious and easily overwhelmed dogs in mind. Every Sniffspace booking gives you exclusive access to a private area, so you won't be sharing t...

How to block out an entire day

Category: Host

If you need to block a whole day from your calendar, this is quite simple to do. Simply go to "my calendar" and click on the day you'd like to close. This will close the whole day as well as showing t...

How to access funds from your wallet.

Category: Guest

Using Wallet Funds for Your Next Booking If you’ve cancelled a previous booking and have a credit in your wallet, you can easily apply it to your next reservation. Here’s how: Make a new booking as ...