New site design
Fresh desktop and mobile experience
Cleaner navigation, bigger imagery and a more modern layout make finding and managing spaces easier across devices.
Where to find it: Across the new Sniffspace site
🐾 A new chapter · 2026
Same Sniffspace.
Even more to love.
A safer, simpler and friendlier Sniffspace is on its way. Discover everything new for dog lovers and space hosts — without losing what you already love.
A fresh experience, built around you🐶
12Brand-new features
12Improvements
1,200+Issues fixed before launch
1,00,000+Automatic checks guarding the app
Made for our Sniffspace community
Discover the new experience
From easier sign-ins and thoughtful gift cards to better bookings, host controls and messaging, here’s what you can look forward to.
01 / New design
DesignA fresh Sniffspace, on every screen.
A first look at the new site design with desktop and mobile views side by side.
Responsive design
Designed for real workflows
Host forms, listing cards and account screens have been refreshed so the important actions stay clear on desktop and mobile.
Where to find it: Find a Space / My Account / Host tools
New site design
Cleaner account entry
The sign in page has a calmer layout, clearer fields and social options that are easier to scan.
Where to find it: Sign-in screen
New site design
Clearer booking views
Booking details use stronger spacing and clearer hierarchy so visit information is easier to review.
Where to find it: My bookings
New site design
Messages are easier to follow
Conversation screens have clearer message spacing, stronger actions and a friendlier mobile layout.
Where to find it: Chats
New site design
Mobile-first details
Smaller screens get the same polished treatment, with compact controls and readable conversation details.
Where to find it: Mobile chat
02 / Sign In flow
Sign InA simpler, safer way in.
Account access and security features grouped together.
Safer sign-in & account control
One-time email codes
Sign in without remembering a password. Google, Apple and Facebook sign-in are still available.
Where to find it: Sign-in screen
Safer sign-in & account control
Two-step verification
Add an extra layer of protection using a six-digit code from an authenticator app.
Where to find it: My Account → Security Settings
Safer sign-in & account control
Face ID or fingerprint
Once two-step verification is enabled, use your face or fingerprint to sign in on supported devices.
Where to find it: My Account → Security Settings
Safer sign-in & account control
Manage signed-in devices
See where your account is active and sign out of one device, or every device at once.
Where to find it: My Account → Security Settings
Safer sign-in & account control
Self-service account deletion
Request account deletion with an email code, with seven days to contact support if you change your mind.
Where to find it: My Account → Security Settings
03 / Booking flow
From finding a space to booking it.
Follow the new Sniffspace booking journey, from exploring spaces to payment and viewing your confirmed booking.
STEP 01 Search & discovery
Search for a space
Enter a location, explore matching Sniffspaces and narrow the results with the available filters.
STEP 02 Space details
Choose the right space
Open a listing and review photos, space details, dog requirements, facilities, location and any host booking conditions.
🐕 Space photos & gallery
STEP 03 Date & availability
Select your date and time
Choose the visit date and the available check-in and check-out times. Review the selected duration and availability before continuing.
Choose your visit
📅 Select a booking date ⌄
Available check-in times
9:00 AM9:15 AM9:30 AM9:45 AM
Select check-out time
🕒 Select available end time ⌄
STEP 04 Booking information
Enter booking details
Select the dog or dogs joining you, check the guest and booking information requested, and provide any required details.
STEP 05 Final review
Review the booking summary
Confirm the space, date, time, participating dogs and total price. Apply a coupon or gift card when available before payment.
STEP 06 Payment
Checkout and pay
Choose the supported payment option, review the final payable amount and submit payment securely.
STEP 07 Confirmation
Receive booking confirmation
After successful payment, see the booking confirmation and important visit information.
STEP 08 My bookings
View and manage your booking
Find the booking in your account to review the time, amount and available booking actions.
04 / Host features
HostMore control for every host.
New host tools and refreshed host screens grouped together before the gift card journey.
For space hosts
More control between bookings
Set the amount of time you need between one booking ending and the next beginning.
Where to find it: Create a New Space / Manage Space
For space hosts
Single page space setup
Create or update a space from one clearer setup page, with space details, photos, booking controls and save actions easier to follow.
Where to find it: Create a New Space
For space hosts
Set your minimum booking notice
Decide how much advance notice guests need before booking your space.
Where to find it: Create a New Space / Manage Space
For space hosts
Smoother photo uploads
Large phone photos are resized before uploading for easier space-photo management, and up to 20 photos can be uploaded in a single attempt.
Where to find it: Create a New Space
For space hosts
Helpful form validation
Names, descriptions, prices and booking settings are checked with clearer feedback while hosts create a space.
Where to find it: Create a New Space / Manage Space
For space hosts
Pricing and capacity controls
Set dogs allowed per booking, hourly duration and pricing details in a clearer host workflow.
Where to find it: Create a New Space / Manage Space
For space hosts
Space rules by host
Define your own rules for guests visiting your space — from dog behaviour expectations to access conditions — so every booking starts with clear, agreed terms.
Where to find it: Create a New Space / Manage Space
05 / Gift card section
A thoughtful gift, made simple.
From choosing a gift to sending it to someone special, discover the new Sniffspace eGift Card journey step by step.
STEP 01 Getting started
Open Sniffspace eGift Cards
Head to the eGift Card area and select Buy a Gift Card to start creating a gift for a dog lover.
STEP 02 Gift value
Choose your gift card amount
Pick one of the available preset amounts or enter a custom value where offered. The selected amount appears in the gift card form.
STEP 03 Personalise
Pick the occasion
Make the email feel personal by choosing Birthday, Christmas, Mother’s Day, Father’s Day or Just Because.
STEP 04 Recipient details
Enter the recipient’s information
Fill in the name and email information requested in the gift card form. Add a personal message if you’d like.
STEP 05 Delivery schedule
Send it now or schedule a surprise
Choose immediate delivery or set a future date for the gift card to arrive — perfect for birthdays and celebrations.
STEP 06 Final review
Review and purchase your gift
Check the amount, occasion, recipient and delivery timing before continuing with the gift card purchase. After the purchase is completed, delivery follows the option you selected.
STEP 07 Check balance
Check your gift card balance
Later, open eGift Card → Check Balance and enter the gift card code to see the remaining value and how it has been used. Sniffspace also sends expiry reminders.
06 / Better than before
ImprovedLittle changes. Big difference.
The things you already use, made better.
Bookings and payments
Confident checkout
The charged amount is checked against the displayed price, including card or PayPal payments, coupons and gift cards.
Where to find it: Booking checkout
Bookings and payments
Protection against duplicates
Extra safeguards help prevent double bookings, double charges and duplicate booking emails.
Where to find it: Booking checkout
Bookings and payments
Correct local booking times
Bookings, reminders and deadlines use the space’s local time, including daylight saving changes.
Where to find it: Booking details
Reminders
Reminders without repeats
Email, SMS and app reminders are tracked separately to help avoid duplicate notifications.
Where to find it: Automatic
Easier for everyone
More accessible for everyone
Improved colour contrast, screen-reader labels and clearer status messages.
Where to find it: Throughout Sniffspace
Easier for everyone
A consistent experience
Enjoy the same core experience across web, iPhone and Android.
Where to find it: Web / iOS / Android
07 / What we fixed
We’ve been busy behind the scenes.
Over 1,200 issues were found and fixed before launch. Here are some of the everyday improvements you’ll notice.
✓
Bookings & invitations
Blocked host hours are respected; invited friends see only their own invitation.
✓
Sign-in & accounts
No accidental duplicate accounts; existing social logins match the correct account.
✓
Search & listings
More consistent search results, dog-size filters and home-page counts.
✓
Dogs & reminders
Vaccination reminders arrive at the right time instead of together.
✓
Everyday screens
Clearer payment, confirmation, reporting and email-change screens.
Search & listings
Relevant search and listing screens to support the fixes to search consistency, dog-size filtering and listing counts.
Dogs & reminders
Dog profile visuals better match the vaccination reminder and suspended-status improvements described in this section.
Everyday screens
A clearer everyday-booking view feels more relevant here than the previous large image and helps ground the general screen-fix updates.
Your Sniffspace, still yours
All the things you love are staying.
We’re making Sniffspace better, not starting over. Your existing account and important details carry over to the new experience.
- Your account, dogs, spaces, bookings and reviews come with you.
- Google, Apple and Facebook sign-in will still work.
- Your existing booking cancellation rules stay the same.
- Need help? Visit My Account → Support & Legal → Contact Customer Service.
